FAQs

The District
Water
Water Quality
Irrigation
Rates & Fees

river3General FAQs

What is the Todd Creek Village Metro District?

It is a quasi-governmental entity called a special district that provides the water and irrigation services for the Todd Creek Village community.
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What is a Special District?

A special district is a political subdivision of the State of Colorado, which is established to provide community services such as (in our case) water, irrigation and wastewater services. They are all non-profit quasi-governmental entities that have the power to tax and provide any community services, except law enforcement. An elected board of directors, each of which must permanently reside or be property owners and registered in Colorado to vote, governs a special district.
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When does the Board meet?

The Board of Directors meets every 2nd Thursday of each month at 2:00 pm in the District’s office, unless otherwise posted. There are also special meetings scheduled when the need arises, which are also posted. All meetings are open to the public and are posted at least 72 hours before the meeting.
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Who are the current Board members?

For a list of names and bios for the current board members, please refer to the Meet the Board page of this website.
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Can I attend any of the Board meetings?

Yes, the public is always welcome to attend any of the monthly Board meetings.
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Where is the District’s office located?

We are located at 10450 E 159th Ct. in Brighton, CO 80602. The office sits directly south of the Todd Creek Fire station on Havana.
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Water FAQs

Where does our water come from?

Todd Creek Village’s water supply is surface water (rivers and lakes), alluvial wells and groundwater wells.
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What are my responsibilities regarding the water and irrigation pipelines?

Todd Creek Village owns, operates, maintains, and repairs all the water and irrigation main lines. The main pipelines are the large pipelines that are generally located in the streets or open space, which serve more than one residence or facility. The property owner is responsible (owns) the water and irrigation service pipelines from the mainline connections to and throughout their home.
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What could cause my tap water consumption to be higher than usual?

The most common causes of leaks inside the home are dripping faucets or toilets. You can get toilet tank leak detector tablets or place a few drops of food coloring in the toilet tank. Let it set (don’t flush the toilet) for 5 minutes. Then if any color appears in the bowl, the toilet is leaking.
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Why do we have two water meters?

One water meter is for potable (tap) water only. The second meter is for non-potable water used for irrigation only.
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How do I locate my water meters?

Potable meters are generally located in your basement. While irrigation meters are located in a meter pit in the front or rear of the property. In Todd Creek Village filings 1-4 and Fox Ridge your meter is located at the back of your property. All other subdivisions, the meter is located in a pit at the front of your property.
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How does the District read meters?

The District reads meters in one thousand gallon increments, which is also how both tap and irrigation water is billed for usage.
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If I suspect a leak, how do I confirm it?

If you suspect a leak, the easiest way to confirm is to check the reading on your meter by taking the following steps:

  1. Make sure all faucets and water-using appliances, inside and out, are turned off. Leave the master water valve open.
  2. Then check the reading on your meter. Most of our meters are located outside in a meter pit. Older homes have meters located in the basement. Meters record the water usage into a home as indicated by a round dial that rotates as water is being used.
  3. If there is no water being used (the meter isn’t moving) inside or outside the home. If, however, you’ve turned off all the faucets and no water appliances are using water and the meter continues to move or “creep”, it is often indicative of a leak or drip somewhere in your home’s water system.
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If I have a confirmed leak in my home, what should I do?

You will first want to shut off the water source to stop the leakage. While repairing most in-home leaks, such as a toilet, is actually very easy, you might want to consult with a plumber or hardware store agent.
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Water Quality FAQs

What is a Consumer Confidence Report (CCR)?

The CCR is an annual water quality report all public water systems are required to provide. Each customer of the Todd Creek Village Metro District (TCVMD) has the opportunity to review it 24/7 on this website. The report lets the customers of TCVMD know what contaminants, if any, are in their drinking water, and how these contaminants may affect their health. Click here to review the CCR.
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Why would a current CCR contain results from a previous calendar year?

The reason for the report containing results from the previous year is based on the sampling requirements from the Colorado Department of Health and Environment (CDPHE), along with the Environmental Protection Agency (EPA). Some of those sampling requirements occur each month and others occur at different times of the year based on water usage and when a contaminate may be more likely to be found in the water. So in order to provide a complete CCR report for the entire year, along with providing sufficient time for the public water systems to prepare the report, the CDPHE allows six months for the water provider to prepare and distribute the report to its customers.
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When are the CCRs made available to the residents of Todd Creek Village?

Every community water system is required by law to provide its customers with a water quality report, also known as a Consumer Confidence Report (CCR), by July 1st of each year. This report lists the regulated contaminants, if any, for that year’s sampling requirements. The results, along with the Safe Drinking Water Maximum allowable level, are always on the CCR. All of the water quality tests during that year’s sample period will be reported on the CCR, which include results from the previous year. Thus, the current CCR will be dated from the previous year.
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Does the annual water quality report indicate we have quality water?

Yes, you can be assured that TCVMD continues to meet and/or exceed all State and Federal water quality standards as set forth by the 1996 Safe Drinking Water Act and any other subsequent revisions. See for yourself by reviewing the current CCRs (click here).
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Lead in Water

Where does lead come from?

Lead is a common, naturally occurring metal found throughout the environment. It seldom, however, occurs naturally in water supplies like rivers and lakes, and is rarely present in water coming from a treatment plant or the water pipes themselves. That would be the case in Todd Creek Village as the pipes are not made of lead and the water treatment process does not introduce any lead.
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How can lead get in the water?

Lead can enter drinking water primarily as a result of corrosion or wearing away of materials in a household’s plumbing that contains lead piping or soldering.
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Does the District test for lead?

Yes, we test the water to make sure our water source and system isn’t producing any lead or copper. Our recent independent lab tests came back reading “zero” contaminants for lead and copper.
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What can I do to prevent lead in my water?

If you’re concerned about lead in your drinking water from your home’s plumbing, you should have your water tested for lead at every faucet where lead is present in the plumbing.
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Water Clarity/Discoloration

What should I do if my water is discolored?

If discoloration occurs, try running only the COLD water at one faucet for about 5 minutes and you should see that the water becomes clear. (Note that because running the hot water rather than cold water pulls from the hot water heater, the water may not run clear.) If the water doesn’t clear up after 5 minutes, wait for a few hours and try running the cold water only again. If the water is still discolored, please contact us so we can correct the problem.
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What causes water to be discolored?

This discoloration consists of naturally occurring harmless minerals (primarily iron and manganese). What happens is these minerals settle in the water pipelines, especially during winter months, when water usage is low. This increase in flow and pressure will stir up these minerals and it can take several hours for the water to clear. There are other times throughout the year that you may experience discolored water, such as in the spring when irrigation systems are being turned on at homes and commercial sites.
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Is the water safe to drink if it is discolored?

Yes, even though there are minerals in it, the water remains safe to drink. It’s important to know that the water quality in Todd Creek continues to meet and often be of better quality than the State Department of Public Health and Environment’s, (regulators of public drinking water), strict drinking water standards demand.
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Can I still do laundry when the water is discolored?

It is recommended that you do NOT wash clothes when there is any discoloration in the water to avoid the possibility that it could stain any clothing – especially whites.
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Irrigation FAQs

Why is irrigation and tap water on separate systems?

The Todd Creek Village area is on a dual-pipe system. Dual piping is a system of plumbing installations used to supply both potable (tap) water and raw (untreated) water for irrigation to a home or business. Under this system, two completely separate water-piping systems are used to deliver water to the user.
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What is irrigation (raw) water?

Raw water is natural water found in the environment and has not been treated, nor have any minerals, ions, particles or living organisms removed. Raw water is for irrigation only and thus is NOT safe to drink, cook with, showering or bathing in.
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Why is irrigation water cheaper than tap water?

Because irrigation (raw) water doesn’t go through a purification process there are less costs to distribute to homes and businesses. Irrigation water, like tap water, does have distribution costs.
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Why is there no mixing irrigation with tap water?

For safety and health reasons, mixing the waters or interconnecting them is illegal.
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Is irrigation (raw) water better for plants?

Yes, because it hasn’t been purified or chlorinated, plants actually prefer its raw nature.
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How can I water my lawn and still conserve water?

An easy way to conserve is to water early in the morning to prevent excessive evaporation. You can also use a sprinkler that makes large drops to ensure that your yard gets the water it needs to flourish under the restrictions. Watering can also be reduced by selecting low water demanding plants. Water-wise plants such as native plants, perennials and bushes will reduce your water bill while still adding a lot of color to your yard.
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Can I use potable (tap) water to irrigate (outdoor watering)?

The use of potable (tap) water for irrigation (outdoor watering), is NOT allowed by the District. Customers that use the potable for irrigation will be subject to all penalties as outlined in the Districts Rules and Regulations.
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Rates & Fees FAQs

When am I invoiced for my water usage?

The District sends out water statements on the last business day of each month
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When will I receive my monthly water and irrigation invoice?

You should receive a statement on or around the 5th of each month. If you have not received your bill, please call our office to request a reprint.
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When is my water payment due?

All payments should be received by close of business day on the 15th of each month.
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What are the late payment fees?

It is our hope that all customers are able to pay on time to avoid penalty, however, for those payments not received by the 15th of each month, the account will be assessed a $10 or 5% penalty (whichever is greater) on the unpaid balance.
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Can I make an advance payment?

Absolutely. If you are going to be out of town, you can pre-pay by check or online via our website.
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Do you offer direct-electronic pay from my bank account?

Yes. Online payments are available on the home page or the link under the Fees & Charges tab. There is no longer a fee for ACH payments.
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Can I pay with a credit card?

Yes, the fee for debit cards or credit cards is 25 cents plus a 3 percent fee on the amount of the payment. Online payments follow the banking rule–if made after 4pm, the payment will be posted with the next days business date.
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